Support Service
An experienced support team that is always there for you.
We are a team of engineers and SysAdmins, especially created to help you
Support
We are available at all times to help you quickly and efficiently resolve your customers’ issues
If you are a partner, you can contact us by phone or e-mail:
Your opinion
Your opinion is what drives us to keep doing our very best.
I love the infrastructure they offer, as well as the online platform and technical support. We haven’t had to open many help tickets, but when we do, they really provide an excellent service.
Posssibly the best domestic cloud provider in terms of quality to cost.
Very professional company, good server performance and easy to install and manage.
Whenever there is a problem, they are effective and quick to help you.
Highly recommended. Very easy to manage technical resources on the platform. They offer a wide range of services and respond extremely quickly when you need assistance.
Friendly and approachable with very competitive prices. Also worth mentioning the brand customisation options for partners.
A provider that speaks your own language, and I don’t mean Spanish. I mean that they understand all the needs of an SME in the IT sector and have developed a product and backed it up with an excellent technical team.
A sales team that isn’t trying to pull the wool over your eyes and helps you find just the right solution.
A technical team that is 10/10. They don’t leave help tickets unanswered and if you have an urgent problem, there is always someone to pick up the phone.
Right from the start, we have received excellent support, both for commercial matters and technical questions.
The Jotelulu platform is just the solution we needed to better position ourselves technologically and offer the services that our customers really want.
We use their platform. Everything is very easy to use. They have various products to offer professional cloud services, a remote desktop, cloud storage and a virtual PBX.
They also offer really precise controls and features for the distributor, so you can see customer usage, create new quotes and generate contracts for the end customer.
We have tried various cloud service providers and I have to say that the service offered by Jotelulu, as well as, in particular, their customer service and friendly technical team, has been exceptional.
10 out of 10 for them and their commercial team, who have helped us whenever we have asked for assistance on a project to find the most suitable services, even if they were a less expensive option.
