• Linux System Administration: Manage and maintain Linux systems to ensure stability, performance, and security across all environments.
• Problem Resolution: Investigate, diagnose, and resolve downtime or performance issues to maintain a highly available production platform.
• Documentation & Metrics Tracking: Maintain accurate records of performance metrics, system versions, and failures for continual improvement and reporting.
• Monitoring & Troubleshooting: Implement and manage proactive monitoring tools, identifying and resolving potential issues before they impact services.
• Backup & Recovery: Establish and uphold reliable backup and disaster recovery procedures to safeguard our data and infrastructure.
• Automation: Streamline routine tasks and processes using scripting languages (e.g., Bash, Python) and configuration management tools to improve efficiency.
• Containerization: Develop, manage, and deploy containerized environments to support scalable application and service delivery.
• Centralized Log Management: Implement and maintain centralized logging solutions to efficiently manage system and application logs.
• Security Best Practices: Apply and maintain robust security measures to protect systems, data, and infrastructure from vulnerabilities.
• Performance Tuning: Perform regular performance analysis and optimization for Linux and Windows environments, ensuring systems run at peak efficiency.

• Spanish
• English

The ideal candidate will bring expert-level skills in Linux systems administration, along with a deep understanding of the components that make up IT infrastructure, including hardware platforms, operating systems, applications, databases, networks, and web/application servers. Key qualifications include:

• Technical Expertise: Advanced skills in Linux system management, with significant experience troubleshooting and optimizing infrastructure in high-availability production environments.
• Infrastructure as Code (IaC): Proficiency with IaC tools such as Ansible and Terraform to manage and configure infrastructure effectively.
• Network Proficiency: Solid understanding of computer networking principles, including TCP/IP, DNS, load balancing, firewall configuration, and network virtualization.
• Storage Solutions: Experience working with network storage systems like Ceph or NFS.
• DevOps & CI/CD: Familiarity with DevOps practices and CI/CD tools to support a streamlined, agile operational environment.
• Orchestration Tools: Knowledge of IaaS orchestration technologies, such as OpenStack.
• Database Management: Competence in managing database systems, including MySQL, PostgreSQL, or MariaDB (proficiency preferred).
• Monitoring & Performance Tools: Experience with monitoring tools like Zabbix or Nagios and an ability to conduct system performance tuning.
• ITIL Knowledge: Understanding of the ITIL v3 framework, with an emphasis on incident, problem, and change management.
• Collaboration Skills: Ability to work effectively in a collaborative team environment with strong communication skills, particularly in Spanish.

About Us

JOTELULU is a pioneering European cloud service provider, uniquely focused on serving IT companies.

With 80% of SMEs (Small and Medium-sized Enterprises) acquiring their digital infrastructure through IT companies, we at JOTELULU have tailored our services to meet this substantial demand. Existing cloud providers are unable to sell directly to these SMEs, creating a unique niche that we effectively fill. Our range of services—including servers, cloud storage, remote desktops, IP telephony, and online backups—is designed to outperform the offerings of traditional cloud providers.

Our competitive edge lies in our white-label solution, meticulously crafted for IT companies. This approach not only bridges the gap in the market but also addresses the specific challenges that IT companies face with conventional providers:

• Simplicity: We streamline the complexity inherent in existing cloud platforms, making our services easy to sell and manage.

• Profitability for our Partners: Our model ensures enhanced profit margins, a stark contrast to the slim returns typically seen in this sector.

• Affordability for SMEs: Our services are designed to be cost-effective, making advanced cloud solutions accessible to SMEs without compromising on quality.

Our own public cloud infrastructure is self-managed, with physical servers located in Madrid and Paris, ensuring reliability and top-tier performance.

Currently, JOTELULU is entering an exhilarating phase of expansion across Europe and Latam, broadening our offerings to IT companies. This growth reflects our core ethos—a Product Engineering mindset that remains the cornerstone of our approach.

How do we achieve this? By living our J.O.T.E. values every single day:

• Joy: People who feel happy and confident are more likely to try new things and are better equipped to face challenges.

• Ownership: Taking the initiative to deliver positive results, being accountable for the outcome of your actions.

• Trust: Building trust internally, through care and appreciation for our employees, and externally, with our customers, who are the core of our business.

• Effectiveness: Combining intelligence, imagination, and knowledge to achieve results.

Join us at JOTELULU on this exciting journey as we redefine cloud services for IT companies and their SME clients.