Jotelulu is a platform designed to make life much easier for Sysadmin. In this tutorial, you will find out how to quickly get set up and begin managing multiple IT services (such as servers, ticketing, remote desktop, etc.).
A Platform Designed for IT Companies – A Quick Introduction.
Jotelulu is designed to help companies better manage their IT teams and make life easier for the System Administrator. Jotelulu allows you to control multiple IT services from a single dashboard, where you can automate and simplify tasks and quickly see the status of each service.
General Overview: Service Dashboard
Getting started: This is what the IT Company will find in the beginning
Once registered, go to the Jotelulu dashboard (https://admin.jotelulu.com). You will see an empty service dashboard (with some provisional cards). You will need to register services before you can begin managing them from the dashboard. Simply use the relevant buttons to add the desired services.
Add a new service to the provisional dashboard
Once services have been added, the provisional cards on the dashboard will be substituted for real services and subscriptions. Each card will show the current status of that particular service.
View of the dashboard after adding services
Access your services and get started:
Simply click on a card to monitor or make changes to a service or subscription.
Use cards to go straight to a service from the dashboard
Notifications:
Notifications can be seen by clicking on the bell symbol in the top right of the screen. Notifications will appear after any new addition, expansion or other service-related task to keep the administrator informed.
Notifications and alerts keep the administrator informed about the latest changes
Request help at any time:
Go to the Help section at any time to create a help ticket for our support or finance teams. Simply choose the type of ticket and describe your problem, and our teams will respond as quickly as possible.
Use the Help section to create a help ticket and talk with our customer success team.
Monitor usage:
Go to the Usage page to monitor the current month’s spending in real time and view any past invoices.
Use the Usage section to see your business’ spending and invoices
Edit your business’ profile and details:
By clicking on the Organisation section in the top menu, you can make any necessary changes relating to your business details. Here, you can change payment methods, register users, manage subscriptions or update contact details.
Use the Organisation section to edit your business’ profile and details
Next steps:
Now that you have seen an overview of the platform, you might want to know a little more about how to use it. Below are some useful tutorials to help you get up to speed:
- Partner Area Quick Start Guide.
- How to Register a Remote Desktop on Jotelulu.
- How to Deploy a New Server on Jotelulu.
- How to Add Cloud File Storage.
