{"id":69092,"date":"2025-07-03T12:14:17","date_gmt":"2025-07-03T10:14:17","guid":{"rendered":"https:\/\/jotelulu.com\/fr-fr\/blog\/"},"modified":"2025-09-18T11:36:32","modified_gmt":"2025-09-18T09:36:32","slug":"extension-horaires-support","status":"publish","type":"post","link":"https:\/\/jotelulu.com\/fr-fr\/blog\/extension-horaires-support\/","title":{"rendered":"Extension des horaires de support: nous sommes d\u00e9sormais disponibles le week-end"},"content":{"rendered":"<p>Chez Jotelulu, nous continuons \u00e0 faire \u00e9voluer nos services pour qu\u2019ils soient toujours<strong> plus agiles, accessibles et proches de vos besoins<\/strong>. C\u2019est pourquoi nous sommes heureux d\u2019annoncer que, depuis le 7 juin 2025, notre <strong>\u00e9quipe Partner Success est d\u00e9sormais disponible \u00e9galement le week-end<\/strong>, pour r\u00e9pondre \u00e0 vos demandes, requ\u00eates et incidents non critiques.<\/p>\n<p>&nbsp;<\/p>\n<p>De Nouveaux horaires de support:<\/p>\n<ul>\n<li><strong>Lundi \u00e0 vendredi : de 08h00 \u00e0 20h00 [GMT +1].<\/strong><\/li>\n<li><strong>Samedi et dimanche (via e-mail): de 09h00 \u00e0 18h00 [GMT +1].<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4>Pourquoi cette extension?<\/h4>\n<p>Jusqu\u2019\u00e0 pr\u00e9sent, notre support \u00e9tait disponible uniquement en semaine. Mais nous savons que vos clients, eux,<strong> n\u2019attendent pas le lundi<\/strong> : le week-end est souvent le moment id\u00e9al pour effectuer des<strong> migrations, des maintenances programm\u00e9es, ou encore restaurer\/configurer des environnements<\/strong>.<\/p>\n<p>Nous voulons vous accompagner aussi durant ces cr\u00e9neaux strat\u00e9giques, afin de garantir un service continu et de qualit\u00e9, m\u00eame en dehors des jours ouvr\u00e9s.<\/p>\n<p>Les nouveaux horaires sont d\u00e9j\u00e0 affich\u00e9s sur notre <a href=\"https:\/\/jotelulu.com\/fr-fr\/contact\/\" target=\"_blank\" rel=\"noopener\">page de contact<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>Restons disponibles, toujours<\/strong><\/h4>\n<p>Nous esp\u00e9rons que cette \u00e9volution vous apportera <strong>plus de flexibilit\u00e9<\/strong> dans la gestion de vos projets. Et surtout, que vous saurez que <strong>vous pouvez compter sur nous<\/strong>, m\u00eame le week-end.<\/p>\n<p>Pour toute question, information ou assistance :<br \/>\nPar e-mail : <a href=\"mailto:platform@jotelulu.fr\" target=\"_blank\" rel=\"noopener\">platform@jotelulu.fr<\/a><br \/>\nPar t\u00e9l\u00e9phone : +33 1 87 65 31 20<\/p>\n<p><strong>ALLONS-Y !<\/strong><\/p>\n<p><strong>Notre support s\u2019adapte \u00e0 votre rythme<\/strong>. L\u2019\u00e9quipe Partner Success vous accompagne d\u00e9sormais <strong>7 jours sur 7<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chez Jotelulu, nous continuons \u00e0 faire \u00e9voluer nos services pour qu\u2019ils soient toujours plus agiles, accessibles et proches de vos besoins. C\u2019est pourquoi nous sommes heureux d\u2019annoncer que, depuis le 7 juin 2025, notre \u00e9quipe Partner Success est d\u00e9sormais disponible \u00e9galement le week-end, pour r\u00e9pondre \u00e0 vos demandes, requ\u00eates et incidents non critiques. &nbsp; De [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":68389,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[264],"tags":[],"class_list":["post-69092","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nouveautes-produits"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Extension des horaires de support: nous sommes d\u00e9sormais disponibles le week-end<\/title>\n<meta name=\"description\" content=\"Notre \u00e9quipe Partner Success est d\u00e9sormais disponible \u00e9galement le week-end. 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